Privacy policy

1. Introduction

Welcome to our Veterinary Directory web application (the "TunisieVet"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our services.

2. Information We Collect

We may collect the following information:

Account Information: Name, email address, phone number, and login credentials.
Veterinary Profiles: Professional details provided by veterinarians such as name, clinic details, qualifications, and availability.
Usage Data: Information about how you use our website, including IP address, browser type, and device information.
Cookies & Analytics: We may use cookies to enhance user experience and analytics to improve our services.

3. How We Use Your Information

Your information may be used for:

Creating and managing your account.
Displaying veterinary profiles in the directory.
Responding to your inquiries and providing customer support.
Improving our services and tailoring user experience.
Ensuring security and preventing fraudulent activity.

4. Sharing of Information

We do not sell your personal data. Information is shared only:

With veterinary professionals when you contact them via the Platform.
With trusted service providers (hosting, analytics) who process data on our behalf.
When required by law or legal proceedings.

5. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Users can request account deletion at any time.

6. Your Rights

You have the right to:

Access and update your personal data.
Request deletion of your account and data.
Withdraw consent for data processing.
File a complaint with your local data protection authority.

7. Security

We use industry-standard measures to protect your information, including encryption and secure authentication. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Cookies

Our Platform uses cookies to improve functionality and enhance the user experience. You may disable cookies in your browser settings, but some features may not work properly.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated 'Last updated' date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@tunisievet.com